Privacy Policy
Last Updated Date: Feb 1, 2026
This notice describes how medical and personal information about you may be used and disclosed and how you can access this information. Please review it carefully.
Our Commitment to Your Privacy
Chemlu (including its DBA Maaluh and Lekulam) is committed to protecting the privacy of your health information and personal data. This Privacy Policy outlines how we may use and disclose your information and your rights regarding that information. This Notice applies to all Chemlu locations and services.
Legal Responsibilities
As required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH), we are obligated to:
- Maintain the confidentiality of your Protected Health Information (PHI).
- Provide you with this Notice of our legal duties and privacy practices.
- Follow the terms of this Notice currently in effect.
We may revise this Privacy Policy from time to time. The updated policy will be posted on our website and available upon request.
What is Protected Health Information (PHI)?
PHI includes any information that identifies you and relates to your past, present, or future physical or mental health condition and related healthcare services or payments.
How We May Use and Share Your Information
Without requiring your written permission, Chemlu may use and disclose your PHI for the following:
1. Treatment
To provide, coordinate, and manage your care. This includes sharing information with other healthcare providers, specialists, and case managers involved in your care.
2. Payment
To bill and collect payment from insurance companies, Medicaid, or other third parties.
3. Healthcare Operations
To support the internal functioning of our programs such as quality improvement, staff training, licensing, accreditation, and auditing.
4. Appointment Reminders & Services
To remind you of appointments or inform you of additional services that may benefit you.
Other Permitted Uses and Disclosures
We may also share your information in the following situations:
- Business Associates: With vendors or third-party service providers under a signed agreement.
- As Required by Law: For federal, state, or local legal compliance.
- Public Health & Safety: To help prevent or control disease, injury, or disability.
- Health Oversight Activities: Such as inspections or investigations.
- Lawsuits & Legal Disputes: In response to court orders or legal processes.
- Law Enforcement: In limited situations, such as locating a suspect or reporting a crime.
- Organ Donation: If you are a donor.
- Military and Veterans: As required by military command authorities.
- Worker’s Compensation: As needed for job-related injuries.
- Inmates or Legal Custody: If you are incarcerated or detained.
- National Security: To authorized federal officials.
Disclosures Requiring Your Authorization
Any other use or disclosure of your PHI not listed above will only be made with your written authorization. You may revoke this authorization at any time in writing.
Examples include:
- Use of PHI for marketing or fundraising
- Sharing psychotherapy notes
- Sale of PHI
Your Rights Regarding Your Information
You have the following rights regarding your PHI:
1. Right to Inspect and Copy
You may request access to your records in paper or electronic format.
2. Right to Amend
If you believe your information is inaccurate or incomplete, you may request an amendment.
3. Right to Request Restrictions
You may ask us to limit the use or disclosure of your information. We are not required to agree in all cases.
4. Right to Confidential Communications
You may request that we contact you in a specific manner or location (e.g., home vs. work).
5. Right to an Accounting of Disclosures
You may request a list of times your PHI was shared for reasons other than treatment, payment, or operations.
6. Right to a Paper or Digital Copy of This Notice
Even if you have agreed to receive this notice electronically, you may request a paper copy at any time.
7. Right to Be Notified of a Breach
You will be notified in the event your unsecured PHI is accessed inappropriately.
SMS Text Messaging Terms
If you provide your phone number to Chemlu, you may receive appointment reminders or updates via text message. Standard message and data rates may apply.
- Your number will not be sold or used for promotional marketing.
- To opt-out, reply STOP to any message.
Questions or Complaints
If you believe your privacy rights have been violated, or if you have any questions about this policy, you may contact us without fear of retaliation:
Chemlu / Maaluh / Lekulam
Website Inquiries, Analytics, and Cookies
In addition to the health information practices described above, this section explains how we handle information collected through our website, www.chemlu.org.
Web forms. When you submit a contact or inquiry form, we collect the information you choose to provide — such as your name, email address, phone number, preferred language, and the details of your inquiry — so we can respond and, where appropriate, help coordinate services. We use this information to follow up on your request and do not sell it.
Analytics. We use Google Analytics (GA4) to understand how visitors use our website — for example, which pages are viewed and how visitors arrive at the site — so we can improve it. This information is collected in aggregate and is not used to personally identify individual visitors.
Cookies and tracking. Our website and analytics tools may use cookies and similar technologies to remember preferences and measure site usage. You can control or disable cookies through your browser settings, though some site features may not work as intended if cookies are disabled.
Sharing. We do not sell your personal information. We may share limited information with service providers (such as our website analytics provider) only as needed to operate the website, and as otherwise described in this Policy or required by law.
Questions about website privacy can be directed to contact@maaluh.org or (718) 774-1422.